Enterprise POS for hotel chains and stadiums vs an affordable cloud solution with the Naavi delivery driver app for independent restaurants.
MICROS Systems was founded in 1977 in Columbia, Maryland (USA) and grew into the global market leader in hospitality POS. In 2014, Oracle acquired the company for $5.3 billion. At the time, MICROS was present in 330,000+ locations across 180+ countries. The current product is called Oracle MICROS Simphony and runs on Oracle Cloud Infrastructure. It is the POS system behind large chains such as TGI Fridays, Burger King franchises, and hotel groups including Marriott, Hyatt and Four Seasons. In the Netherlands it is sold through resellers such as HRS International (Oracle’s largest global partner). Simphony Essentials starts at ~$55/mo, Plus at ~$75/mo.
MICROS Simphony is an enterprise system built for large chains. Hebtrek Connect is built for independent restaurants that want flexibility and delivery management.
+ €0.12 per order (first 6 months)
Essentials (prices not public, on request)
Oracle MICROS focuses on in-restaurant operations. Delivery runs via Deliverect or API connectors. Hebtrek Connect gives you full control over your delivery team with the Naavi app.
Free app for your drivers. Receiving orders, navigation, status updates and delivery confirmation.
Track all your drivers in real time on the map in the backoffice portal. Know exactly where everyone is.
Orders automatically go to the nearest available driver. No manual assignment needed.
Deliveries, average delivery time, per-driver performance — all in your dashboard.
| Feature | Hebtrek Connect | Oracle MICROS |
|---|---|---|
| Primary Target Market | Independent restaurants in the Netherlands | Enterprise: chains, hotels, casinos, stadiums |
| Suitable for Small Restaurants | Yes, purpose-built for independents | Essentials edition available, but complex |
| Multi-Location Management | Available | Advanced (enterprise-grade) |
| Availability in the Netherlands | Direct, with Dutch support | Via resellers (incl. HRS International) |
| Feature | Hebtrek Connect | Oracle MICROS |
|---|---|---|
| Monthly Costs | €0 (pay-per-order) | From ~$55/mo (Essentials) or ~$75/mo (Plus) |
| Order Fees | €0.12 → €0.24 per order | No per-order fees |
| Implementation Time | Live the same day | Weeks to months (reseller-dependent) |
| Hardware | Your own devices (BYOD, €0) | Oracle Workstation 6/8 (proprietary) |
| Kitchen Display (KDS) | Included | Available (add-on) |
| Contract Type | No contract, cancel any time | Depends on reseller/Oracle deal |
| Feature | Hebtrek Connect | Oracle MICROS |
|---|---|---|
| POS Functionality | Full restaurant POS | Extensive (enterprise-grade) |
| Menu Management | Included | Centralised, real-time sync across locations |
| Table Management | Included | Included (conversational ordering) |
| QR Ordering | Included | Available |
| Self-Service Kiosks | Digital signage available | Available (enterprise kiosks) |
| Reporting | Real-time dashboard | Extensive (cloud dashboard, analytics) |
| Ease of Use | Intuitive, modern UI | Complex, training required |
| Feature | Hebtrek Connect | Oracle MICROS |
|---|---|---|
| Own Delivery Driver App | Naavi app (free for drivers) | Not available |
| GPS Driver Tracking | Real-time in the backoffice portal | Not available |
| Automatic Order Assignment | Automatically to an available driver | Not available |
| Thuisbezorgd/Uber Eats | Directly integrated | Via Deliverect or API connector |
| Feature | Hebtrek Connect | Oracle MICROS |
|---|---|---|
| Support Language | Dutch | English (via Oracle/reseller) |
| Support Model | Direct, focused on independents | Via reseller or Oracle ticketing system |
| IT Knowledge Needed | No | Yes, for configuration and maintenance |
| Cloud Infrastructure | Cloud-based | Oracle Cloud Infrastructure (also on-premise) |
Oracle MICROS does not publish fixed prices. The actual cost depends on the number of locations, hardware and implementation via resellers.
1,500 orders/month, 1 year
Plus plan, 1 workstation, 1 year
Note: Oracle MICROS does not publish fixed prices. The actual cost strongly depends on your reseller, the number of locations and the customisations required. The $1 hardware promotion may involve a contract commitment. Always request a detailed quote.
Centralised management of dozens to thousands of locations with real-time menu sync, analytics and compliance. Used by TGI Fridays, Burger King franchises and HMSHost.
Seamless integration with Oracle Opera PMS for hotels. Marriott, Hyatt, Four Seasons and InterContinental use MICROS for their F&B operations.
Oracle Workstation 6 (15.6" HD touchscreen), Workstation 8 (slim design), Tablet 700 Series and enterprise kiosks. Built for heavy use.
Present in 180+ countries with 330,000+ locations. 40+ years of experience in hospitality POS. Oracle Cloud Infrastructure for reliable uptime.
| Name | Type | Price | Strength |
|---|---|---|---|
| Lightspeed Restaurant | iPad POS | From €79/mo | 300+ integrations, Advanced Insights, Amsterdam EU HQ |
| Untill | Hospitality POS | From ~€59/mo | Dutch specialist, strong hospitality focus |
| Trivec | Hospitality POS | On request | Scandinavian, strong in hotels and restaurants |
| NCR Aloha | Enterprise POS | On request | Enterprise competitor to MICROS |
| Square | POS + Payments | 1.75% per transaction | No monthly fees, all-in-one |
Step-by-step guidance for a smooth transition
We review your current MICROS setup and discuss your needs. Which features do you actually use?
We help transfer your menu and product data. No manual re-typing needed.
Run both systems side by side. Compare and let your team get used to it without risk.
Free training for your team plus setup of the Naavi driver app for your drivers.
Oracle MICROS excels at enterprise scale. For independent restaurants, Hebtrek Connect offers the same core features plus a delivery driver app, without the complexity and high costs.
Oracle Micros sells you a cash register. Hebtrek gives you a cash register plus a place where guests actually order: hebtrek.nl, the Dutch ordering platform behind Hebtrek Connect.
There are no monthly fees and no setup costs. You only pay commission on the orders that actually come in: 8% when you deliver yourself and 28% when a Hebtrek courier rides the order. A quiet week simply costs less, because there is no subscription running in the background.
Orders from hebtrek.nl land in the same POS as your table orders, counter orders and delivery channels. One menu, one receipt printer, one revenue report. Nothing has to be maintained twice.