We are here for you
Our support team is happy to help. Available seven days a week, because we know hospitality never stands still.
Support channels
Choose how you get in touch
Phone support
Speak directly to one of our experts
Seven days a week, 8:00 - 23:00
Response time: Immediate
WhatsApp support
Chat with our support team
Seven days a week, 8:00 - 23:00
Response time: Within 5 minutes
Remote support
We take over your screen
By appointment
Response time: Solved during the session
Quick fixes
Common problems
Cannot log in
Reset your password using the "Forgot password" link on the login screen.
Printer is not working
Check that the printer is switched on and connected. Go to Settings > Printers.
Orders are not coming through
Check your internet connection and the integration status in the dashboard.
The app is not syncing
Close the app completely and start it again. Also check your internet connection.
Self-service
Documentation and resources
Documentation
Detailed guides and tutorials
- Installation guide
- User manual
- Video tutorials
- API documentation
Frequently asked questions
Answers to the questions we hear most
- Account and billing
- Technical problems
- Integrations
- Updates and releases
Support hours
Monday - Friday: 8:00 - 23:00
Saturday - Sunday: 9:00 - 23:00
Still have questions?
Our team is ready to help. No question is too small or too big.