Square is a popular point-of-sale system, but it's not available in the Netherlands. Discover a local alternative with delivery features Square doesn't offer.
Square (part of Block, Inc.) only operates in 8 countries: the US, Canada, Australia, Japan, the UK, Ireland, France and Spain. The Netherlands, Belgium, Germany and the rest of the EU are not supported. You cannot create a Square account from the Netherlands.
The closest EU market where Square operates is France (Free €0/month or Plus €59/month, 1.65% transaction fees). But even a French Square account cannot process Dutch payments.
Hebtrek Connect offers what Square can't in the Netherlands - plus delivery features
Directly connected to Thuisbezorgd.nl and iDEAL, with card payments on your own terminal. Square doesn't support iDEAL, not even in the EU countries where it operates.
GPS tracking, automatic order assignment and an advanced back-office portal with a courier overview. Square offers this nowhere in the world.
Our team speaks your language and knows the Dutch hospitality market. No language barrier, no time difference.
Square is a strong product in the countries where it's available. Below are the current prices for the US and France (the closest EU market).
Free: $0/month | 2.6% + $0.15
Plus: $49/month per location | 2.5% + $0.15
Premium: $149/month per location | 2.4% + $0.15
Hardware: Reader $59, Terminal $299, Register $799
Free: €0/month | 1.65% in-person
Plus: €59/month per location | 1.65%
Online: 1.4% + €0.25 (EU card)
Hardware: Reader €19, Terminal €165, Register €699
Square features based on the UK/FR offering. Square cannot be used in the Netherlands.
| Feature | Hebtrek Connect | Square |
|---|---|---|
| Available in the Netherlands | Fully available | NOT available |
| Countries available | Netherlands | 8 countries (US, CA, AU, JP, UK, IE, FR, ES) |
| Dutch support | Dutch team, local knowledge | Not applicable in NL |
| iDEAL payment | Fully supported | Not supported (not even in EU countries) |
| Thuisbezorgd.nl integration | Directly in the POS | Not possible |
| Feature | Hebtrek Connect | Square |
|---|---|---|
| Monthly cost | €0 (pay per order) | €0 (Free) or €59/month (Plus) per location |
| Transaction fees | €0.12 - €0.24 per order | 1.65% per card payment (FR) |
| Online transaction fees | Included in order price | 1.4% + €0.25 (EU card) | +1.5% (non-EU) |
| Hardware | Use your own device (BYOD) | Reader €19, Terminal €165, Register €699 |
| Contract | No contract, cancel any time | No contract, cancel monthly |
| Feature | Hebtrek Connect | Square |
|---|---|---|
| Kitchen display (KDS) | Included at no extra cost | Included with Plus plan (UK/FR) |
| Table management | Visual floor plan | Floor plans with colour codes (Plus) |
| QR ordering | Included | Available |
| GPS delivery tracking | Naavi app with real-time tracking | Not available |
| Courier app | Naavi app (iOS & Android) | Not available |
| Automatic courier assignment | Orders auto-assigned to couriers | Not available |
| Offline mode | Fully offline capable | Limited offline |
| Multi-platform | Windows, Mac, Linux | iOS, Android, proprietary hardware |
Available options for Dutch restaurants
| System | Transaction fees | Monthly fees | Hardware | Features |
|---|---|---|---|---|
| Zettle (PayPal) | 1.75% | €0 | From €29 | Card terminal, basic POS |
| SumUp | 1.69% | €0 | From €39 | Basic POS, limited restaurant features |
| Hebtrek ConnectRecommended | €0.12 per order | €0 | Your own device (BYOD) | Complete POS + KDS + Naavi courier app |
"We were looking for Square, but found something better"
"We wanted to use Square because of its good reputation. When we discovered it doesn't work in the Netherlands, we found Hebtrek Connect. The Naavi courier app is something even Square doesn't offer. Perfect for us as a delivery restaurant."
Square is not available here. Hebtrek Connect is built for Dutch restaurants with delivery.
Square sells you a cash register. Hebtrek gives you a cash register plus a place where guests actually order: hebtrek.nl, the Dutch ordering platform behind Hebtrek Connect.
There are no monthly fees and no setup costs. You only pay commission on the orders that actually come in: 8% when you deliver yourself and 28% when a Hebtrek courier rides the order. A quiet week simply costs less, because there is no subscription running in the background.
Orders from hebtrek.nl land in the same POS as your table orders, counter orders and delivery channels. One menu, one receipt printer, one revenue report. Nothing has to be maintained twice.